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Sleepys-"The Mattress Professional" Complaint - Sleepy's Warranty Fraud - sealy posturpedic
Sleepys-"The Mattress Professional" Complaint

Sleepys-"The Mattress Professional" Complaint

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Sleepy's Warranty Fraud - sealy posturpedic


Sleepys refuses to honor mattress warranties - a $2000 mattress developed a 2" valley after just over 2 years. Despite the fact there was no sag at all in the box springs they refused to honor warranty, citing fact I didn't use the metal bedframe they sell, but instead put it on a Thomasville four post bed (a seriously sturdy frame!) The warranty is a fraud and their "high end" mattresses are not!


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Comments


rahima1816 says: (7 years ago)
 0
Thanks for the useful information! This campaigns is really good and I would also love to note that the Mattress blog, so nice & beautiful.
Thanks
Rahima

"Sleepys, Sleepys Mattress"



surfhound says: (7 years ago)
 +1
Actually, Sleepy's acts as an agent of the manufacturers and it is their employees who honor or deny any warranty claims. Sleepy's is also a retailer. It is a very fine legal line between them acting as agents of sleepy's when they sell you the mattress with all of the representations about warranties and them acting as agents for the manufacturers when they deny a warranty claim. The manufacturers know this and encourage Sleepy's to deny warranty claims. Sue them in small claims court, you can do it yourself. The costs for them to hire an attorney to defend themselves will more than offset the cost of your mattress.



oooooooookkkkkkkkk says: (8 years ago)
 +1
You do realize that sleepys is a retailor and not a manufacturor right? It sounds to me like your issue is with the company that made your bed. Sleepys stands nothing to gain or lose by honoring or not honoring your warranty. after all your warranty is with the manufacturor. This review has NOTHING to do with sleepys.



oooooooookkkkkkkkk says: (8 years ago)
 0
You guys do realize that sleepys is a retailor and not a manufacturor right? It sounds to me like your issue is with the company that made your beds. Sleepys stands nothing to gain or lose by honoring or not honoring your warranty. after all your warranty is with the manufacturor. This review has NOTHING to do with sleepys.



oooooooookkkkkkkkk says: (8 years ago)
 0
You guys do realize that sleepys is a retailor and not a manufacturor right? It sounds to me like your issue is with the company that made your beds. Sleepys stands nothing to gain or lose by honoring or not honoring your warranty. after all your warranty is with the manufacturor. This review has NOTHING to do with sleepys.



PennyLose says: (8 years ago)
 -1
My $2,700 bed also sunk 2" (which they confirmed)after 2 years, however, they would not honor warranty because there was a very small, very faint stain on a different part of the bed from a cut my husband had on his elbow. They are theives.




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